Nina Shoes Reviews
(Rated by 2070 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
15
%OFFGREAT OFFER
20
%OFFOverall Rating
5.0
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.0
- Good Value4.0
- Return Policy4.0
- Price & Quality5.0
Recent Customer Reviews (5)
Helene Sermons
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Jean Beauchesne
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George Blackburn
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Madina Arsanukayev
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Tanguy Bonnet
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Nina Shoes Pricing
Expedited shipping
$10 - $25
Payment Methods
Accepted Payment Options:
Prices for items on Ninashoes.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Nina Shoes credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Nina Shoes Pros & Cons
Pros
1
Wide Variety: Offers a large assortment of styles and colors, including fancy heels, sandals, pumps, wedges, and boots for various occasions.
2
Free Shipping: Provides free shipping for all US orders, making shopping more convenient and cost-effective.
3
Financing Options: Offers financing options to help customers purchase their desired products.
4
Generous Returns Policy: Allows returns of unworn merchandise within 30 days, with a refund in the original method of payment, although a $6.95 per order return/exchange fee applies.
5
Wide Variety: The store offers a large assortment of styles and colors. It features footwear, shoes, sandals, pumps, wedges, and boots for evening, special occasions, wedding, bridal, date nights, prom, and everyday wear.
6
Kids Shoes: Nina Shoes has a large selection of kids shoes for girls, making it a one-stop-shop for family shoe shopping.
7
Free Shipping: All US orders are eligible for free shipping, making shopping more convenient and cost-effective.
8
Financing Options: The store provides financing options, making it easier for customers to purchase their desired products.
9
Generous Returns Policy: The store has a generous returns policy, ensuring customer satisfaction.
CONS
1
Customer Service Issues: Many customers have reported difficulties in getting responses from customer service, with some complaints of unresponsiveness and lack of a functional phone number.
2
Return Issues: Some customers have experienced difficulties with returns, including being told that their orders were final sales without clear notification, and issues with receiving return labels.
3
Tracking and Delivery Problems: There have been reports of delayed shipments and no tracking system in place, leading to frustration among customers.
4
Low Customer Satisfaction: The company has a 2.3-star rating based on 39 customer reviews, with consumers mostly dissatisfied and only 13% likely to recommend the company to a friend or colleague.
Nina Shoes Features and Benefits
Features
Wide Variety
Offers a large assortment of styles and colors, including fancy heels, sandals, pumps, wedges, and boots for various occasions such as evening, special occasions, wedding, bridal, date nights, prom, and everyday wear.
Kids Shoes
Has a large selection of kids shoes for girls, making it a one-stop-shop for family shoe shopping.
Free Shipping
Provides free shipping for all US orders within the continental US with delivery ranging between 3-10 business days, making shopping more convenient and cost-effective.
Financing Options
Offers financing options to help customers purchase their desired products, making it easier for customers to buy.
Generous Returns Policy
Allows returns of unworn merchandise within 30 days in original packaging and condition, with a refund in the original method of payment (minus $6.95 per order fee), final sale items excluded, and guarantees against manufacturer's defects within 45 days, ensuring customer satisfaction.